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Returns Policy

Last updated September 12, 2026

Every item on Hot Goth Clothes is made to order specifically for the person who bought it, which shapes what can and cannot be taken back.

Made to order, not stocked

Because nothing is printed until an order is placed, a return cannot be accepted simply because a size or colour did not turn out as expected — please check the size guide and product photos carefully before ordering.

What is covered

If an order arrives damaged, defective, misprinted, or as the wrong item, contact [support email not yet set for this storefront] within 30 days of delivery with the order number and a photo of the problem. A replacement or a refund will be arranged, whichever fits the issue.

Lost or delayed packages

If tracking shows a package lost in transit, or it has not arrived well past the delivery window estimated at checkout, contact [support email not yet set for this storefront] and the issue will be pursued with Printful, the fulfilment partner for this storefront.

How refunds work

An approved refund is returned to the original payment method by Leavitt & Company, the merchant of record for the purchase. Refunds typically appear within five to ten business days, depending on the card issuer.

Contact

[support email not yet set for this storefront].